Customer Success Representative
Elevated Faith is hiring!
Elevated Faith thrives on delivering world-class customer experiences every day. We understand the importance of being relatable, and go above and beyond to ensure every customer is assisted with friendliness, respect, and efficiency. We're looking for talented, hardworking, exceptional individuals who can grow with the company and contribute to our unique team culture.
A basic understanding of the fashion/jewelry landscape is a plus. You may not be a fashion expert, but you have a general sense for the domain, and can get up to speed very quickly.
-Handle a high volume of emails providing high quality customer service
-Work with the founder to continuously improve and debug ElevatedFaith.com to improve the customer experience
-Climb mountains and leap tall buildings in a single bound to ensure that every Elevated Faith customer receives the world-class service they deserve
-2+ years of customer service experience preferred
-Experience using a customer service platform and payment processors
-Clear and concise verbal and written communication skills
-On-the-spot problem solving capabilities and are adaptable in a flexible work environment
-The ability to work well with a team
-Previous startup experience and/or knowledge about jewelry/fashion is a plus
Job Type: Part-time
Salary: $10.00 to $15.00/hour