Frequently Asked Questions

General

  • Contact Information
  • Do you provide price adjustments?
  • Do you restock designs and items that are out of stock?
  • How can I view how many Faith Points I have?
  • How do I return or exchange something?
  • How long do I have to complete a return or exchange?
  • The item I would like to buy is out of stock. When will it be back in stock?
  • What is Elevated Faith's return and exchange policy?
  • When is customer support available?

Cashback Offer

Shopping & Payment

  • Can I use multiple coupon codes on my order?
  • Checkout Issues
  • Do you provide price adjustments?
  • How Do I Shop With Afterpay?
  • If I forgot to add a coupon code to my order, what can I do?
  • Is there a way to pay for my order in installments?
  • What types of payment can I use?

Product Issues

Shipping & Delivery

  • Can I track my sticker order?
  • How can I track my order?
  • How long does shipping take?
  • How much does shipping cost?
  • I’m seeing my package was returned to sender! What can I do to fix this?
  • My package tracking information is showing that it has been delivered, but I have not received it. What can I do?
  • When will my order ship?

Wholesale

Monthly Clubs

  • Can I cancel my Elevated Faith Monthly Club subscription?
  • Manage My Monthly Club Subscription

EF Brand Ambassadors

  • Ambassador Program FAQ
  • Can my ambassador code be used with other discount codes?
  • Do I need to meet a certain sales quota or amount?
  • What are the Ambassador reward tiers?
  • What are the rules of the Elevated Faith Brand Ambassador Program?
  • What's an Elevated Faith Brand Ambassador?